A guest arriving by car at a gated community in the evening sun

One calm place for your gate and your community.

For gated communities and residents' associations. Residents invite their guests, the guard sees who is expected, and the same place books the courts, shares the news and keeps the minutes.

Free for any community, with the gate included. No card needed.

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See what Vicinio does

What Vicinio takes off your hands

A community runs on a hundred small things. Today they live in chat groups, paper lists and people's heads. Vicinio gives each of them one clear place.

  • Today: Announcements drown in chat groups, and half the neighbours never see them.

    One message reaches everyone it is for, in their own language, with proof it was delivered.

  • Today: The guard phones around to ask who a visitor is for.

    Residents announce their guests; the gate sees who is expected and lets them in.

  • Today: A broken lamp is reported three times and fixed by nobody.

    Every report becomes a ticket with an owner, a deadline and a history.

  • Today: Proxies on paper, votes counted by hand, minutes nobody can find.

    Proxies signed online, votes counted for you, and a sealed record anyone can verify.

  • Today: Courts double-booked, and no one knows who is playing.

    Fair booking rules, a clear agenda per court, and open matches to find players.

  • Today: The board has no clear picture of what is going on.

    A dashboard shows what is open, how busy the gate is and how the community is doing.

Everything a community needs, in one place

Every community starts on Free, with the gate included. The Community plan adds the full office: service desk teams, legal votes and proxies, and automatic translation.

Gate and security

Free

Know who comes in, without phone calls.

  • Guest passes, QR codes and delivery PINs
  • Parcels received, residents told, collected with a code
  • A guard console and a log of every entry
  • Number plate recognition that opens the barrier (being piloted)Add-on

Communication

Free

One voice for the community, understood by everyone.

  • Announcements and messages with read receipts
  • News, events, a notice board and discussions with polls
  • Documents and house rules, always at hand
  • Automatic translation into each reader's languageWith AI tokens

Service desk

Free

Nothing reported gets lost.

  • A board inbox: residents say what happened and add a photo
  • Teams, workflows and response times you set yourselfCommunity plan
  • AI sorts new reports and translates themCommunity plan
  • Insights: queues, time to resolve, ratingsCommunity plan

Daily life

Free

The good parts of living together, made easy.

  • Book courts and amenities under fair rules: 2 on Free, then €4.99 a month each
  • Open matches: find players at your level
  • A community shop with online orders

Meetings and governance

Free

Decisions that stand up, also years later.

  • Meetings with an agenda, minutes and simple polls
  • Legal votes, counted by ownership shareCommunity plan
  • Proxies signed online and sealed as proofCommunity plan

Holiday rentals

Free

Renting out a home, under the community's rules.

  • A public page per home with photos, prices and dates
  • Booking requests, payments and deposits (being piloted)
  • A chat with visitors, translated both ways
  • Smart locks and gate access for each stay (being piloted)

Coming later

Not ready yet. These are in no plan and nobody pays for them. They appear above once they work.

  • An assistant that answers residents' questions
  • Gate notifications by text message and WhatsApp
  • Guest passes in Apple Wallet and Google Wallet
  • Budget, fees and balances per home

Book a court in a few taps

Residents see which times are free and book a court or an amenity themselves, under the rules your community sets: how long, how far ahead and how often.

Example screen

Decisions you can prove

A community's record should not depend on who kept the folder. Vicinio seals what was signed and decided, and gives that seal a public, permanent timestamp that nobody can change afterwards: not a neighbour, not the board, not us.

  1. 1

    Signed online

    Owners sign a proxy with a code sent to their own e-mail address.

  2. 2

    Sealed

    The signed document gets a digital seal: any change to it, however small, shows.

  3. 3

    Given a public timestamp

    The seal's fingerprint gets a public, permanent timestamp that proves the date the document existed.

  4. 4

    Checked by anyone

    A public page shows that a document is the one that was signed, without an account.

Working this afternoon

No installation, no project plan. You set it up yourself, and your neighbours join with a link.

  1. Step 1

    Create your community

    Name, address and language. It takes a few minutes.

  2. Step 2

    Add the homes

    Type them in or import a list of homes and owners.

  3. Step 3

    Invite your neighbours

    Everyone gets a link by e-mail and chooses their own language.

  4. Step 4

    Start with one thing

    Messages, the gate or court bookings. Add the rest when you are ready.

Start for free

Free for any size. No card needed.

Free for every community. One flat price for the full office.

Free is not a trial: every home and the gate are included, whatever your size. The Community plan is one price for everything. Residents, guests and staff never pay.

Free

€0

for as long as you like, no card needed

  • Every home, resident, owner and renter
  • The gate: guest passes, QR codes, delivery PINs, parcels and the guard console
  • 2 bookable amenities, then €4.99 a month for each extra one
  • News, notices, discussions, the directory and messages
  • A board inbox for reports
  • Meetings, agenda, minutes and simple polls
  • Holiday rentals and the shop
  • 2 admins and 3 staff accounts
Start free

Community plan

€49

or €490 a year, whatever the size of your community

Everything in Free, and:

  • As many amenities, admins and staff as you need
  • The full service desk: teams, workflows, deadlines, AI sorting and translation
  • 1,000,000 AI tokens every month
  • Legal votes, proxies and e-signatures
  • 25 GB for documents and your full history
  • Your own web address and API access

Try it free for 30 days. Moving back to Free deletes nothing.

Try the Community plan

On any plan, only if you use them: a Smart Gate camera lane at €79 a month plus €490 set-up, extra AI tokens at €6 per million, and 3% on payments made online.

See all prices

Find your community

Open your community's welcome page and continue to your private home, office or gate experience.

Questions, answered

What is Vicinio?

One platform where your community manages guest access at the gate, court and amenity reservations, notices and documents, maintenance requests and formal decisions — with a private portal for residents, staff and the board.

What does it cost?

Free costs nothing for a community of any size: every home and the gate are included, with 2 bookable amenities, and each extra amenity is €4.99 a month. The Community plan is €49 a month or €490 a year for everything, whatever the size. A camera lane at the gate is €79 a month plus €490 set-up, and online payments carry a 3% fee. Prices exclude VAT. Residents, guests and staff never pay.

How long does it take to set up?

Minutes. You register your community as a private draft, add homes and courts at your own pace, and invite neighbours only when everything is ready.

Do residents need to install an app?

No. Vicinio runs in the browser on any phone, tablet or computer, and can be added to the home screen like an app.

How is Vicinio different from other community apps?

Most tools handle either communication or gate access. Vicinio does both in one place: the platform that expects your guest at the gate also books the padel court, tracks the maintenance request and keeps the minutes.

Which languages does it support?

Vicinio is available in 8 languages: English, Spanish, Dutch, German, Portuguese, Swedish, Russian and Arabic. Every resident chooses their own.